Induction programme boosts line managers' confidence
Survey also shows eight out of ten of those who had completed the Line Manager Induction Programme would recommend it to colleagues.

Carol Bernard, Executive Director, Line Manager Capability Programme
More than eight out of ten of those who completed the said they would recommend the course to colleagues.
A similar proportion of line managers said they felt either 鈥榲ery confident鈥� or 鈥榚xtremely confident鈥� they understood their role and responsibilities as a line manager after completing it.
Throughout 2024 there has been an increase in survey scores from the of line managers reporting increasing confidence. This highlights the growing focus on supportive training in this area.
A great start for line managers
鈥淟ine managers have a significant impact on people鈥檚 day to day experiences of working in the Civil Service,鈥澛� said Carol Bernard, Executive Director, Line Manager Capability Programme, pictured.
鈥淪o I鈥檓 delighted that the is getting our new line managers off to a great start, giving them confidence and skills and preparing them to embrace the new Civil Service Line Management Standards..
鈥淭he Standards are already raising the profile and esteem of line management and helping to put excellent line management at the heart of everything we do.鈥�
Supporting new standards
The was introduced in November 2023 and has been completed by more than 4,300 civil servants since.
Some 85 per cent of those who had done the programme said they would recommend it to their colleagues while 81 per cent felt 鈥榲ery confident鈥� or 鈥榚xtremely confident鈥� they understood the responsibilities of their role afterwards.
The Civil Service were introduced in June and by September were already featuring among the top ten most popular learning resources on Civil Service Learning.
Find out how the programme has supported Marc Fitchett as a line manager here.