ISG group of companies in administration: information for employees and creditors
Eight companies in the ISG group entered administration on 20 September 2024. This page gives information on how to claim redundancy or register as a creditor.
Eight companies in the ISG group (the ISG Companies) entered administration on 20 September 2024. Timothy Vance, Alan Michael Hudson and Dan Edkins were appointed as joint administrators of the following companies:
- ISG Central Services Limited听
- ISG Interior Services Group UK Limited听
- ISG Fit Out Limited听
- ISG Engineering Services Limited听
- ISG UK Retail Limited听
- ISG Retail Limited听
- ISG Construction Limited听
- ISG Jackson Limited听
This will be a worrying time for employees, as well as their customers and suppliers. Government will do all it can to support them.听
If you are an employee, customer or supplier of the ISG Companies in administration, this page will provide you with advice and information.听
Information for employees:听
In the event of dismissal听
If you are dismissed, you might be entitled to鈥痵tatutory鈥�redundancy pay, arrears of pay, compensatory notice pay and holiday pay 鈥痜rom the Insolvency Service.听
Information about鈥�your rights, how to apply and how we calculate payments鈥痠s available on 188体育.听
Who is eligible听
You can apply to the Insolvency Service for redundancy and other payments if you worked for one of the ISG Companies under an鈥�employment contract.听
Workers鈥痑苍诲鈥�self-employed contractors鈥痺ho provided services to the ISG Companies are not eligible to apply. Instead, these individuals should contact the administrator to register as creditors.听
Company directors听
Check if you can apply for redundancy payments鈥痠f you have been dismissed and were a director.听
How to apply听
Dismissed employees should contact:听
The administrators will give details about how to apply and will also give you a case reference number (example: CN12345678). Once you have this information, you can鈥�apply online.听
Paying your claim听
On average it takes 12 days to process and pay claims. However, sometimes we need to get additional information from the individual or from the administrator, which can take a bit of time. We鈥檒l contact you directly if we need anything further from you. We always try to pay eligible claims within six weeks of receiving the application.听
To allow us to deal with everyone鈥檚 application as quickly as possible, please do not contact us to check the status of your application until after the six weeks have passed.听
Getting help with your application for redundancy payments听
If you need help completing your application, you can contact the Redundancy Payments helpline on 0330 331 0020.听
When calling, please have your case reference number (Example: CN12345678) and National Insurance number to hand. If you do not have a case reference number, please contact the administrator.听
You can also contact us using our鈥�
If you need to email us after submitting your claim, only use the email address you gave on your application form. Otherwise, we won鈥檛 be able to respond to you for security reasons.听
Other support available to you听
Information about鈥�helping you find work and claim benefits.鈥��
鈥�(PDF,鈥�487 KB,鈥�2 pages)听
Information for creditors, suppliers and contractors听
If you were a supplier or contractor to one of the ISG Companies in administration and are owed money you should register as a creditor. You are a creditor if:听
-
you have not been paid for goods or services you鈥檝e supplied to them听
-
you鈥檝e paid the ISG Companies for goods or services that you have not received听
The administrators will be contacting all known creditors in due course. If you are a creditor and you have not been contacted by 7 October 2024, you should contact:鈥�[email protected].听
Further information can be found at:听
.听
Information for customers听
If you were a customer of one of the ISG Companies in administration you can find further information at:听
.听
You can contact the administrators by emailing:听