One month left to renew for more than 300,000 tax credits customers
Important information for 'reply required' tax credits customers.
Tax credits customers have a month to renew their claim or risk having their payments stopped, HM Revenue and Customs (HMRC) has warned.
The annual deadline is 31 July and more than 300,000 customers who received a renewal pack with a red line across the first page and the words 鈥榬eply now鈥� still need to confirm their circumstances for the current tax year to continue receiving payments.
Circumstances that could affect tax credits payments include changes to living arrangements, childcare, working hours or a change in income.
The quickest and easiest way for customers to renew their tax credits is digitally via 188体育 or the HMRC app.
Myrtle Lloyd, HMRC鈥檚 Director-General for Customer Services, said:
Please act now to meet the 31 July deadline for renewing your tax credits or your payments could stop. There is no need to call us, it is quick and easy to renew via 188体育 or the HMRC app. For details on how to renew, search 鈥榤anage my tax credits鈥� on 188体育.
HMRC sent out two types of renewal packs to 1.5 million customers between 2 May and 15 June 2023. These were:
- 鈥榬eply now鈥� packs had a red line across the first page and the words 鈥榬eply now鈥�. Customers must confirm their circumstances to renew their tax credits
- 鈥榗heck now鈥� packs had a black line across the first page and the words 鈥榗heck now.鈥� Customers whose details are correct do not need to do anything and their tax credits will be automatically renewed
Help and support is available on 188体育 for customers renewing claims and HMRC has released a to view, manage and update their details.
Criminals do use tax credits renewals and other deadlines in scams to attempt to trick people into sharing their banking or other personal details.聽Typical scam examples include emails or texts claiming an individual鈥檚 details aren鈥檛 up to date and that they risk losing out on payments that are due to them.
If a phone call, text or email is unexpected, do not give out private information or reply, and do not download attachments or click on links.
HMRC is also warning people not to share their login details with anyone else. Visit 188体育 for more information on how to report a scam or suspicious activity.
By the end of 2024, tax credits will be replaced by Universal Credit. Customers who receive tax credits will receive a letter from the Department for Work and Pensions (DWP) telling them when to claim Universal Credit. It is important that customers claim by the deadline in the letter to continue receiving financial support as their tax credits will end even if they decide not to claim Universal Credit.
The government is offering . Check 188体育 to find out what cost of living support individuals could be eligible for.
Further information
- Find out more about renewing tax credits claims.
- Customers can download the HMRC app for free from their smartphone app store.
- Find out more about .