Guidance

Code of Practice for the remediation of residential buildings: What it means for residents�

Updated 1 May 2025

Applies to England

This Code sets out expectations about how remediation (mitigate fire safety risks caused by the external wall system) projects work � before and after refurbishment. 

It addresses fire risks in buildings, often by removing or replacing buildings cladding, and should take account of the needs of residents. �

It applies to all remediation projects regardless of who is responsible for delivering the project or how it is being funded. �

If you are a resident of a building being remediated, it does not matter if you privately rent your property, are a social housing tenant, or a leaseholder. The same expectations apply. �

Throughout the entire project, you should: �

  • know who is responsible for the remediation project, and the roles of the different people and organisations involved Â�
  • be able to meet those responsible for the project before it starts Â�
  • expect those working to take reasonable steps to understand and take account of any specific needs you may have Â�
  • know how you can voice questions, issues, or concerns, and be able to input into decision making where it is appropriate and possible for you to do so Â�
  • receive regular, clear, up-to-date information about the project, its progress, and if things change Â�

Steps to reduce disruption should include: �

  • advance notice of particularly noisy works Â�
  • noise reduced where possible Â�
  • netting, mesh and transparent coverings should be used to cover buildings if required. If something else is used, you should be told why and how long for Â�
  • when scaffolding or alternatives are used, you are told how long for, and disruption is reduced where possible Â�
  • making sure that you can get into your home safely and use your home and that you and your home are respected Â�
  • continued use of shared facilities and amenities where possible