Guidance

Manage asylum claim

Service for immigration advisers to download files relating to asylum claims.

If you鈥檙e an immigration adviser, you can use this service to download files relating to asylum claims you鈥檙e working on.

Paralegals and administrative support staff can also use this service.

You can continue to manage asylum claims through email and post.

You cannot use this service to claim asylum. Read how to claim asylum in the UK.

Using the service for the first time

You need to get an invite before you can create an account.

Getting an invite

If you鈥檙e an immigration adviser, email a letter of authority to [email protected]. Say that you want to use 鈥楳anage asylum claim鈥� and give your Immigration Advice Authority (IAA) registration number.

You cannot get information about individual asylum claims through this email address.

If you鈥檙e a paralegal or member of support staff who works on asylum cases, an immigration adviser in your organisation with an account can create an account for you.

Creating your account

You鈥檒l need to:

  • use your work email address
  • create a password

Updates to this page

Published 1 May 2025

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