Guidance

Student loan cancellation 鈥� permanently unfit to work

Your student loan can be cancelled if you become permanently unfit to work.

You might be able to have your student loan cancelled if you get one of the following disability-related benefits in the UK:

  • Personal Independence Payments
  • Disability Living Allowance
  • Industrial Injuries Benefit
  • Severe Disablement Allowance

Evidence you鈥檒l need to send

You鈥檒l need to write to the Student Loans Company (SLC) to ask for your loan to be cancelled. You鈥檒l also need to include your Customer Reference Number and photocopies of both of the following letters from:

  • a doctor, consultant or psychiatrist which says you鈥檙e 鈥榩ermanently unfit for work鈥�, dated within the last 6 months
  • the benefits agency which shows you get a disability-related benefit, which must be the most recent letter of assessment and include all pages

If you cannot make the request

Sometimes you may not be well enough to tell us that you鈥檙e permanently unfit to work yourself. SLC can accept information and evidence from a third party instead, but, we can only communicate directly with the third party if they have Power of Attorney (POA). If there鈥檚 no POA we鈥檒l write to a third party 鈥榗are of鈥� the customer鈥檚 address.

SLC cannot cancel any loans without evidence.

Contact SLC

Student Loans Company
10 Clyde Place
Glasgow
G5 8DF

Updates to this page

Published 13 August 2019
Last updated 4 December 2023
  1. Updated Student Loans Company address from 100 Bothwell Street, Glasgow, G2 7JD to 10 Clyde Place, Glasgow, G5 8DF

  2. Removed "an additional Universal Credit award relating to disability" from list of benefits that can lead to student loan cancellation and clarified that benefits must be from UK

  3. Added translation

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