DMBM512800 - Customer contact and data security: compulsory verification checks: contents

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  1. DMBM512810
    What are verification checks?
  2. DMBM512820
    Why do we do verification checks?
  3. DMBM512830
    When to do verification checks
  4. DMBM512840
    Who should do the verification checks?
  5. DMBM512845
    Verification checks based on customer type: contents
  6. DMBM512910
    Verification checks based on type of contact: contents
  7. DMBM512990
    What to do if a caller fails verification checks
  8. DMBM513010
    If in doubt
  9. DMBM513015
    Hints and tips
  10. DMBM513020
    Recording of verification checks: contents
  11. DMBM513100
    Assurance of verification checks - managers and Quality Assurance (QA)
  12. DMBM513110
    Verification check helpcards
  13. DMBM513115
    Verification FAQs