188体育

Step 1

• go to function 鈥� household鈥�
• select 鈥榁iew Account鈥�
• enter the customer鈥檚 national insurance number (NINO)
• select 鈥楢ll鈥�
• select 鈥極K鈥�
• select the earliest award period
• make a note of any amount showing in the 鈥極verpayment Outstanding Field鈥�

If there is an amount in the 鈥楢djustments Field鈥�

• make a note of the amount
• select 鈥楶ostings鈥�

then

If the 鈥楧escription Field鈥� shows 鈥楳anual Remission (recoverable)鈥�

• make a note of the amount

Note: This figure should be included as part of the overpayment amount as it is a recoverable amount.

If the 鈥楧escription Field鈥� shows 鈥楢utomatic Remission鈥�

• make a note of the amounts listed under the heading 鈥楢utomatic Remission鈥�

Note: You will need to check if the remission code is 16. This type of remission is an overpayment that will be collected through the customer鈥檚 tax code. This amount will have been remitted on NTC, but you will need to inform Debt Management & Banking that the customer has been declared bankrupt. DMB will cancel the remission from code 16 and the overpayment can then be remitted by TCO as appropriate.

• go to function 鈥楬ousehold鈥�
• select 鈥榁iew Overpayment鈥� from the drop down menu
• enter the customer鈥檚 NINO
• select 鈥楢ll鈥�
• select 鈥極K鈥�
• select the award period you are looking at
• check to see if the 鈥楥lass 16 remission鈥� box is ticked

Note: If the class 16 remission box is ticked, and the amount is to be included in the remittance figure, contact DMB to inform them that the customer has been declared bankrupt and the code 16 remittance needs to be cancelled.

If there is not an amount in the 鈥楢djustments鈥� field

• continue with the next award version until all the relevant versions have been checked.

Note: Consider all awards except the CY award as any overpayment on this award could be subject to change after finalisation.