TCM1000098 - How to check NTC for an FTNAE marker in a pre-award claim

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楢pplication鈥� on the toolbar
  • select 鈥楥apture Current鈥� from the options available. 聽You will be taken to the 鈥楰ey Entry Data -聽 Applicant screen
  • enter the customer鈥檚 NINO
  • select 鈥極K鈥�.

If you are taken to the 鈥楽elect Application鈥� screen

  • select the relevant claim
  • select 鈥極K鈥�.聽 You will be taken to the 鈥楥apture Application 鈥� Applicant 1鈥� screen

If you are taken to the 鈥楽elect Individual鈥� screen

  • select the relevant claim
  • select 鈥極K鈥�.聽 You will be taken to the 鈥楥apture Application 鈥� Applicant 1鈥� screen
    Note:聽 A message will appear if there are no matching claims.聽 Try removing the NINO, as the search will always be based on the NINO if it鈥檚 present, and enter the name and date of birth details instead.

If you are taken straight to the 鈥楥apture Application鈥� Applicant 1 screen鈥�

  • select 鈥楥H鈥� on the toolbar. *You *will be taken to the 鈥楥hildren鈥� screen
  • double-click on the appropriate child. The 鈥楢mend Child Details鈥� window will open.

If the child/young person is in full-time non-advanced education a tick will display in the 鈥楩ull Time Education鈥� checkbox.