TCM1000133 - How to update the ICT database
Step 1
- access the ICT database
- select 鈥業mport SEES鈥�
- select 鈥極K鈥�
- select 鈥楬ow Many Items Unprocessed鈥�. The number of items will be displayed
- select 鈥榮tart鈥�. A box advising 鈥楩inished Processing鈥� will appear
- select 鈥極K鈥� on that box
- select 鈥榠nbox鈥�. This shows referrals ready to be worked that require a phone call.