TCM1000157 - How to delete an NTC Listing Unprocessed S17 work list item

Version 1.0

Changes to previous version - new guidance

Step 1

If you are working a NTC Listings item from 2007-2008 or later, go to Step 2.

If you are working a NTC Listings item from 2006-2007 or earlier, go to Step 3.

Step 2

On the 鈥楩unction Menu鈥�

  • select 鈥榃orklists鈥� on the toolbar
  • select 鈥楴TC Listings鈥� from the options available. You will be taken to the 鈥楴TC Listings鈥� screen
  • select 鈥楿nprocessed S17鈥� from the 鈥楲istings Type鈥� field
  • select 鈥�000001鈥� in the selection field
  • select 鈥楽ort Filter鈥� . You will be taken to the 鈥楽ort and Filter Listings Entries鈥� screen
  • in the 鈥楩ilter Listings entry by column name鈥� field select 鈥楻eference鈥�
  • in the 鈥楩rom Value:鈥� field enter the relevant NINO
  • in the 鈥楾o Value:鈥� field enter the relevant NINO
  • select 鈥極K鈥�, you will be taken to the 鈥楴TC Listing鈥� screen. If the work item is on the Unprocessed S17 work list the work item will be displayed here
  • go to Step 4.

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Step 3

On the 鈥楩unction Menu鈥�

  • select 鈥榃orklists鈥� on the toolbar
  • select 鈥楴TC Listings鈥� from the options available. You will be taken to the 鈥楴TC Listings鈥� screen
  • select Unprocessed S17 from the 鈥楲istings Type鈥� field
  • select the number which corresponds to the first initial of the surname you require in the selection field

Note: If you are working a claim by the name of Sarah Smith you would select 鈥�000019鈥� in the selection field.

  • select 鈥楽ort Filter鈥� . You will be taken to the 鈥楽ort and Filter Listings Entries鈥� screen
  • in the 鈥楩ilter Listings entry by column name鈥� field select 鈥楻eference鈥�
  • in the 鈥楩rom Value:鈥� field enter the relevant NINO
  • in the 鈥楾o Value:鈥� field enter the relevant NINO
  • select 鈥極K鈥�, you will be taken to the 鈥楴TC Listing鈥� screen. If the work item is on the Unprocessed S17 worklist the work item will be displayed here
  • go to Step 4.

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Step 4

Select the work item

  • select 鈥楧elete鈥�
  • the message 鈥楲isting entry will be permanently deleted鈥� will display
  • select 鈥極K鈥� to delete the work item.