TCM1000222 - How to household end an award
Version 2.0
Changes to previous version - amended guidance. Amendments at step 2.
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥楥orrection鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楢ll鈥� checkbox
- select 鈥極K鈥�.
If you are taken to the 鈥楽elect Application鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楢pplication Details鈥� screen
- go to Step 2.
If you are taken to the 鈥楽elect Application Version鈥� screen
- select the latest claim version
- select 鈥極K鈥�. You will be taken to the 鈥楢pplicant Details鈥� screen
- go to Step 2.
If you are taken straight to the 鈥楢pplicant Details鈥� screen
- go to Step 2.
Step 2
On the 鈥楢pplicant Details鈥� screen
- select 鈥楬ousehold鈥� on the toolbar, a signals box will appear
- select 鈥楧etails鈥�
- enter the 鈥楬ousehold End鈥� date in the 鈥楬ousehold End鈥� field
- select 鈥� Household Breakdown鈥� from the 鈥楬ousehold End Reason鈥� drop down menu
Note: if you are entering a Household end date in PY you will need the 鈥楽18 Maintainer鈥� role
- select 鈥極K鈥�
- select 鈥極K鈥�. You will be taken to the 鈥楢mend Finish鈥� screen
-
on the 鈥楢mend Finish鈥� screen enter the
- date the notification of the change was received
- source of the change
- reason for the change
- select 鈥極K鈥�. The computer will now automatically accept the change and will apply the change at the effective date
Note: The changes you have made in this function will not be applied until you complete the 鈥楢mend Finish鈥� screen and select 鈥極K鈥�.