TCM1000288 - How to determine the household pay day
Version 1.0
Changes to previous version - new guidance.
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楬ousehold鈥� on the toolbar
- select 鈥榁iew Account鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楢ll鈥� checkbox
- select the 鈥楶ayment Schedule鈥� checkbox
- select 鈥極K鈥�.
If you鈥檙e taken to the 鈥楽elect Award鈥� screen
- select the relevant award
Note: For WTC upfront complex cases this will usually be the second version.
- select 鈥極K鈥�. You will be taken to the 鈥榁iew Direct Payment Schedule鈥� screen
- go to Step 2.
If you鈥檙e taken straight to the 鈥榁iew Direct Payment Schedule鈥� screen, go to Step 2.
Step 2
On the 鈥榁iew Direct Payment Schedule鈥� screen, a list of the scheduled payment amounts will be shown
- use a calendar to decide what day of the week the date of the first payment falls on. This day is the household pay day.