TCM1000305 - How to check matching award details in function Manage Verification Failures
Version 1.0
Changes to previous version - new guidance
Step 1
In the 鈥楳anage Verification鈥� Failures screen
- select the verification failure
- select 鈥業nvestigate鈥�
Note: Details of the failed claim will be displayed in the 鈥楬ousehold Member Details鈥� field.
Note: Details of the existing claim will be displayed in the 鈥楳atching Award Details鈥� field.
- select 鈥極K鈥� to return to the 鈥楳anage Verification鈥� Failures screen.