TCM1000400 - How to check a child’s date of birth

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Viewâ€� from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Individual� screen

  • select the relevant claim
  • select ‘OKâ€�. You will be taken to the ‘Application Summaryâ€� screen

Note: If you are instead taken to the ‘Select Application� screen or the ‘Select Application Version� screen, follow the guidance below for those screens.

If you are taken to the ‘Select Application� screen

  • select the relevant claim
  • select ‘OKâ€�. You will be taken to the ‘Application Summaryâ€� screen

Note: If you are instead taken to the ‘Select Application Version� screen, follow the guidance below for that screen.

If you are taken to the ‘Select Application Version� screen

  • select version 1 of the claim
  • select ‘OKâ€�. You will be taken to the ‘Application Summaryâ€� screen
  • go to Step 2.

If you are taken straight to the ‘Application Summary� screen, go to Step 2.

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Step 2

On the ‘Application Summary� screen

  • select ‘Navigationâ€� on the toolbar
  • select ‘Childrenâ€� from the options available. You will be taken to the ‘Child Detailsâ€� screen
  • the date of birth of the child is shown next to their name.