TCM1000435 - How to check if a tax credits payment has been issued
Version 1.0
Changes to previous version - new guidance.
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楬ousehold鈥� on the toolbar
- select 鈥榁iew Account鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楢ll鈥� checkbox
- select the 鈥楶ayment Schedule鈥� checkbox
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥楽elect Award鈥� screen
- select the relevant award start date
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥榁iew Direct Payment Schedule鈥� screen
- locate the payment you鈥檙e querying
- the payment will display as 鈥業ssued鈥� if it has been sent to the customer.