TCM1000584 - How to Process an Award Declaration

Step 1

  • select ‘In Year Finalisationâ€� on the toolbar
  • select ‘Capture In Year S17 Finalisationâ€� from the options available. You will be taken to the ‘Key Entry Data - screen
  • enter the customer’s NINO or Barcode (if you are dealing with a manual in year Declaration)
  • select ’OKâ€�

If you’re taken to ‘Select Household�

  • select the relevant household, click ‘OKâ€�. You’ll be taken to the ‘Income and Benefitsâ€� screen go to Step 2Ìý

If you’re taken straight to the Income and Benefits screen, go to Step 2.

Step 2

On the ‘Income and Benefits� screen

Note: If a warning message box appears take a note of the message, click ‘OK�

  • complete the screen with the information provided

Note: The calculation of the UY award will result in a UY award status of ‘Finalised� and an award type of ‘Finalised Actual�.

  • select ‘Continueâ€�, you will be taken to the ‘Declarationâ€� screen
  • check the ‘Statement of Circumstancesâ€� (SOC) tick box

Note: If the customer hasn’t selected either box on the Declaration to confirm their circumstances were correct, select the ‘SOC - Yes� checkbox

  • select reason for In Year Finalisation either a completed reply or forced finalisation
  • check & delete any entries on the IYS17 Unfinalised work list
  • check the ‘Yesâ€� box in the ‘Signature fieldâ€�
  • select ‘Paperâ€� or ‘Telephoneâ€� in ‘Sourceâ€�, whichever is correct
  • select ‘Processâ€�
  • end of action.