tag:www.gov.uk,2005:/search/guidance-and-regulation Guidance and regulation from Closed organisation: Passenger Focus (PF) 2017-11-13T13:32:15+00:00 HM Government tag:www.gov.uk,2005:/government/publications/passenger-focus-operational-management-statement 2017-11-13T13:32:15+00:00 Transport Focus: operational management statement The framework agreement between the Department for Transport and Transport Focus as of November 2017. tag:www.gov.uk,2005:/government/publications/transparency-for-roads-creating-the-watchdog-and-monitor 2014-10-28T10:14:00+00:00 Transparency for roads: overseeing the operation of the strategic road network Summary of the roles of Passenger Focus and the Office of Rail Regulation as watchdog and monitor bodies for the new strategic highways company.