tag:www.gov.uk,2005:/search/news-and-communications News and communications from Ruth Owen 2014-07-17T14:06:00+01:00 HM Government tag:www.gov.uk,2005:/government/speeches/building-our-future-transforming-how-hmrc-serves-the-uk 2014-07-17T14:06:00+01:00 Building our Future: transforming how HMRC serves the UK A speech given by Ruth Owen, HMRC’s Director General of Personal Tax, to the annual HMRC stakeholder conference on 17 July 2014. tag:www.gov.uk,2005:/government/speeches/improving-and-modernising-our-service-to-customers 2013-07-18T11:36:00+01:00 Improving and modernising our service to customers Speech given by Ruth Owen, Nick Lodge and Mark Hall to the first annual HMRC stakeholder conference on 18 July 2013.