tag:www.gov.uk,2005:/search/services Services from Probation Service 2021-08-06T12:39:00+01:00 HM Government tag:www.gov.uk,2005:/government/publications/mental-health-casework-section-external-complaints-process 2021-08-06T12:39:00+01:00 Mental Health Casework Section External Complaints Process We take complaints seriously. We will respond to complaints effectively and deal with them sensitively, fairly and thoroughly.