188体育

We have 2 publishing environments - Production and Integration. You need sign in details and 2-step verification (2SV) for each environment.

Use:

• to publish content live to 188体育
• to practise or to test content

Content on Integration is overwritten weekly in the early hours of Monday morning with what鈥檚 in Production, so anything you鈥檝e saved in Integration will be lost.

Documents marked 鈥榓ccess limited鈥� are not brought across from Production to Integration.

Your 188体育 lead or an organisation admin can request an account for you to access 188体育 publishing applications. They鈥檒l typically be in your organisation鈥檚 188体育 content, digital content, publishing or digital communications team.

They can request a new account through the .

Access and training for Whitehall Publisher

You鈥檒l need to complete one of the following training courses to get access to Whitehall Publisher:

• Writing and Publishing on 188体育 for press officers - if you only need to publish news stories and press releases
• Writing and Publishing on 188体育 - for all other content types

If you鈥檙e an existing publisher, you can request refresher training.

You and your 188体育 lead or an organisation admin will need to complete several tasks.

1. Your 188体育 lead or an organisation admin requests training through the .

2. You鈥檒l be automatically enrolled on to the training course - set up your account on the training platform using the link in the email inviting you to complete the course.

3. You鈥檒l be invited to set up your account on the Integration environment (if you do not already have one).

4. Once you鈥檝e finished the course, ask your 188体育 lead or the person who requested your account to check you鈥檝e successfully completed the training.

5. If you鈥檝e successfully completed the training and a new publisher, your 188体育 lead can request your account for the Production environment using the .

6. You鈥檒l be invited to set up your account on the Production environment within 2 days.

If you鈥檙e a 188体育 lead or an organisation admin, you鈥檒l be given access to a checklist and example content to check if a new publisher has successfully completed the course. You鈥檒l be given access the first time you request training for a new publisher.

If you have a 鈥榳riter鈥� account you can create Whitehall content but you cannot publish it. When you get your account, you鈥檒l have 鈥榳riter鈥� permissions.

If you have an 鈥榚ditor鈥� account, you can create and publish Whitehall content and you can review (2i) content submitted by others.

If you have a 鈥榤anaging editor鈥� account, you can:

• create, publish and 2i Whitehall content
• unpublish Whitehall content
• withdraw and unwithdraw Whitehall content
• change your organisation page layout

Regardless of what type of account you have, you may also have 鈥榦rganisation admin鈥� permissions. If you have 鈥榦rganisation admin鈥� permissions, you can:

• request training and accounts for new starters
• manage your organisation鈥檚 accounts

Most organisations are limited to 5 managing editors and 5 organisation admins, who can be the same people.

If you have organisation admin permissions, you can:

• view your organisation鈥檚 accounts and the applications they have access to
• unsuspend your organisation鈥檚 accounts
• reset 2-step verification for your organisation鈥檚 accounts
• resend signup emails for your organisation鈥檚 accounts
• manage permissions for 鈥榙evolved鈥� applications (for example, Manuals Publisher or the 鈥榚ditor鈥� permission in Whitehall Publisher)

You cannot manage the 鈥榤anaging editor鈥� permission for Whitehall Publisher. You must submit a request using the instead.

How to get organisation admin permissions

Ask your 188体育 lead to make a request using the .

View your organisation鈥檚 accounts

You manage your users through .

You can then search for a specific name or email address, or filter your users by their:

• account status - active, suspended, invited or locked
• 2-step verification (2SV) status - enabled, not set up or exempted
• role - normal user or organisation admin
• permissions

You can export a CSV of your users to see what permissions they have across all applications.

You cannot manage accounts in the agencies that your organisation looks after, unless you have the super organisation admin permission.

Unsuspend and unlock accounts

You need to select an individual user account to unsuspend or unlock their account.聽

On the user account page, there are 2 relevant links below the 鈥楢ctions鈥� heading:

• 鈥榁iew account access log鈥�
• 鈥楿nsuspend user鈥� or 鈥楿nlock account鈥�

The account access log will show you the account history, for example if they鈥檝e entered an invalid password or if they鈥檝e successfully logged in.

The unsuspend link will take you to another screen. You need to untick the suspended box and save to unsuspend the user鈥檚 account.

The unlock account link will only appear when a user鈥檚 account is locked. Click it to unlock an account.

You can only unsuspend and unlock accounts in your department鈥檚 agencies if you鈥檝e got the super organisation admin permission.

Reset 2-step verification (2SV) on accounts

Select an individual user account to reset their 2SV. Select 鈥楻eset 2-step verification鈥� under the 鈥楢ctions鈥� heading.

The user will be prompted to set up 2SV again the next time they sign in.

Resend signup email

Select 鈥楻esend signup email鈥� under the 鈥楢ctions鈥� heading. This will automatically resend the signup email.

Manage permissions for 鈥榙evolved鈥� applications

You鈥檒l need to have access to the application to give (鈥榞rant鈥�) access or manage permissions for an individual user account. You cannot create new accounts - you must .

You can manage permissions for:

• Content Data - grant or remove access
• Contacts - grant or remove access
• GovSearch - grant or remove access
• Local Links Manager - grant or remove access
• Manuals Publisher - grant or remove access, add or remove 鈥榚ditor鈥� permission
• Places Manager - grant or remove access
• Specialist Publisher - grant or remove access, add or remove 鈥榚ditor鈥� permission
• Support - grant or remove access, add or remove permissions for content advice and request forms (鈥榗ontent_requesters鈥�) and campaign request form (鈥榗ampaign_requesters鈥�)
• Whitehall Publisher - add or remove 鈥榚ditor鈥� permission

If the application or permission is not devolved, you can submit a to change permissions for an account.

To change permissions for an account, select an individual user account in the 鈥楿sers鈥� section of Signon and then select 鈥楳anage permissions鈥� under the 鈥楢ctions鈥� heading.

To give access to an application which the account does not have access to already, select 鈥楪rant access鈥�.

To remove access to an application, select 鈥楻emove access鈥� and select 鈥楥onfirm鈥� on the confirmation page.

To add a permission for a devolved application:

1. Select 鈥楿pdate permissions鈥�.
2. Tick the box for the permission you want to add to the account.
3. Select 鈥楿pdate permissions鈥� to save the changes.

To remove a permission for a devolved application:

1. Select 鈥楿pdate permissions鈥�.
2. Find the permission and uncheck the box for the permission.
3. Select 鈥楿pdate permissions鈥� to save the changes.

Super organisation admin

Super organisation admins are a type of organisation admin.

Super organisation admins can do all the same things as other organisation admins, but for all related organisations that are modelled under your organisation.

You can get super organisation admin permissions if you look after the people in your department鈥檚 agencies that have access to 188体育 tools.聽

If you need super organisation admin permissions, ask your 188体育 lead to make a request using the .

Whitehall publisher is where you can create and edit most government content on 188体育. If you have an account, you can sign in to the:

• - you will be able to publish content live to 188体育
• - you can practise or test content, but you cannot publish it to 188体育

You may want to bookmark these two links.

Sign in

On the 鈥楽ign in鈥� page enter your email address and password. Once 2-step verification (2SV) is set up on your account, you鈥檒l be asked to enter a unique code every 30 days. Go to the verification app in your phone to get the code. You will not receive the code in an email or text message.

If it鈥檚 your first time signing in, use the link in your invitation email to access your account, set a password and set up 2SV.

If you cannot sign in, contact 188体育.

Set up 2SV

2-step verification (2SV) is a security feature that is mandatory for most 188体育 Signon accounts.聽

You鈥檒l need a smartphone to install a verification app - for example, Google Authenticator or Microsoft Authenticator - or use a desktop authenticator app. We do not specify which verification app your department should use. If you鈥檙e not sure which app you should use, ask your IT department.

If you do not have a work phone, you can use your personal phone if your department allows it.聽

If you do not have a mobile phone you can use or you cannot use a desktop authenticator app, tell your 188体育 lead or an organisation admin. You鈥檒l need to work with your IT department to find an alternative solution.

If you have accessibility requirements and have questions about using 2SV, ask your 188体育 lead or one of your organisation admins to send a support ticket to GDS.

Set up 2SV for both your Production and Integration accounts. For each account, sign in and then select the 鈥楽et up 2-step verification鈥� link from the right-hand side of the dashboard. Follow the instructions to set up 2SV.

If you鈥檝e changed your phone or desktop or your 2SV has stopped working, try these common fixes:

• ask your 188体育 lead or one of your organisation admins to reset your 2SV for you
• check that you are inputting the right code from the authenticator app - if you have both an Integration and a Production account, make sure you are inputting the code for the right environment and ensure that the 6 digit code is entered without a space
• if your authenticator app is not working, try switching to another app 鈥� for example from Google Authenticator to Authy although we do not specify which authenticator app your organisation uses
• check that the clock on your device is set to the correct timezone -an incorrect clock can cause codes to be out of sync
• check that the time on the authenticator app itself is synced correctly - this can generally be fixed by going to the setting of the app and syncing the time correction for the codes

If none of these solutions work, ask your 188体育 lead or one of your organisation admins to send a support ticket to GDS.

1. If you鈥檙e prompted to, enter the 188体育 username and password.

2. At 鈥楽ign in鈥� follow the 鈥楩orgot your passphrase?鈥� link.

3. Enter the email address you registered with 188体育 and click the button 鈥楽end me passphrase reset instructions鈥�. You should receive the instructions by email. If you do not see them in your inbox, check your spam filter.

4. If you have still not had a passphrase reset email, ask your 188体育 lead or one of your organisation admins to contact GDS using the .

Unused accounts are automatically suspended after 45 days of inactivity.

Government Digital Service (GDS) will send a reminder to your email address 14 days, 7 days, 3 days and 1 day before suspension. The reminders give you an opportunity to sign in, which will reactivate your account and stop the suspension.

If your account has been suspended, your 188体育 lead or one of your organisation admins can get your account unsuspended.

On your publisher 鈥楧ashboard鈥� you鈥檒l see:

• tabs to guide you to different types of content
• a selection of useful links to writing and publisher support resources
• your draft documents
• your organisation鈥檚 force-published documents

Use the tabs to access content about your own department. From the tabs you can:

• create a new document
• find and update an existing document using the various filters to narrow your search
• create or update a statistics announcement
• select 鈥楩eatured documents鈥� for your organisation page
• manage 鈥楥orporate information鈥� on your organisation page

The 鈥楳ore鈥� tab reveals additional menu items to create or edit your organisation鈥檚 content. Sometimes you鈥檒l need to ask GDS to carry out or approve this content. You鈥檒l see a message if this is the case.

You cannot create or edit content that is not the responsibility of your organisation.

There are thousands of documents on 188体育. The filters on the left hand side of the Documents page in the backend help you to narrow the list to find only the document you want. You can use one filter or several at once.

You can filter by:

• the document鈥檚 title
• 补耻迟丑辞谤听
• organisation
• world location
• document type
• state (for example: draft, submitted, scheduled, published, force published)
• last updated date
• whether the document has broken links
• whether the document is overdue for a review

To clear a filter, click the 鈥楻eset all fields鈥� link underneath the 鈥楽earch鈥� button.

Export your filtered results to a CSV file

If you鈥檙e an editor, you can export the results of a filtered backend search to a CSV file.

Once you鈥檝e chosen the fields for your search, select the 鈥楨xport as CSV鈥� link at the bottom of the list of documents on the right hand side. You鈥檒l then be taken to a screen asking you to confirm the export.

The CSV file will be emailed to you within a few minutes. Larger files may take longer to generate. The file is sent as an email so generating reports does not overload the publishing system.

The CSV file contains a list of content in the following fields:

• public and admin URLs
• title
• lead organisation
• supporting organisation
• first published date
• first published on 188体育 date
• which editor published the document
• when the document was last updated
• content type and sub-type
• state (draft, submitted, scheduled, published, force published etc)
• attachments
• specialist sectors
• collections

This tool can help you audit your content. For example, you could use it to find out which content has not been updated recently.